WARRANTY

Damages & Defects

  • Please save your store receipt as proof of purchase.
  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
  • All Mosafer products carry a Limited Warranty.
  • This limited warranty extends to items purchased directly from Mosafer. Mosafer products are designed to be used for travel by air, car, train, boat, and foot.
  • This limited warranty extends to the original purchaser of any Mosafer product or, in the case of a gift, the original recipient of the Mosafer product.
  • Mosafer product limited warranties are not transferable and not applicable to use of the Luggage for commercial or rental purposes.
  • Mosafer warrants the product in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) forever when the product is used normally for its intended purposes.
  • The Limited Warranty applies as per the following:
    – Wheels
    – Handles, or telescoping handles that break off and is no longer usable
    – Broken Pullers
  • This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage.

Damages and issues

  • Mosafer products are rigorously tested to ensure that the travel products you trust meet stringent worldwide.
  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Close My Cart
Close Wishlist
Close Recently Viewed
Compare Products (0 Products)
Compare Product
Compare Product
Close
Categories